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EXPLORE A COURSE AREA

Business Administration & Customer Care

Develop a practical understanding of professional service, administration and workplace communication.

YOUR LEARNING JOURNEY

Explore the possibilities.

What might learning in Business Administration & Customer Care look like? This page introduces broad themes to help you think about your interests and questions.

Illustrative adult learning environmentIllustrative learning imagery

Topics you may wish to explore

The following are examples of general subject themes. They are not a confirmed syllabus, module list or assessment specification.

01Organising work and information
02Customer communication
03Professional conduct
04Working effectively with others

Who might be interested?

New entrants and career changers interested in administrative or customer-facing roles.

Before you enrol

Speak with East Midlands College to confirm whether a programme is currently running and ask for official details about learning format, entry requirements, any award or qualification, fees, timetable and learner support.

Only official course information supplied by the college should be used to make an enrolment or payment decision.

YOUR FUTURE STARTS WITH A CONVERSATION

The first step is simply asking.

Tell us what interests you and we can discuss current course information and next steps.

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