Seven questions to ask before enrolling on a course

Before you register for any education or training programme, asking a few targeted questions can protect your time, money and expectations. Keep the answers together so you can compare opportunities on the same basis.

1. Is this exact course currently available?

A website may introduce an area of study without confirming active enrolment. Request the programme title, upcoming start date and whether places are available.

2. Who is the qualification awarded by?

If you need a formal qualification, ask for the full qualification title, level, awarding organisation and accreditation details. Check them independently where possible. A certificate of attendance is not the same as an accredited qualification.

3. What are the entry requirements?

Ask whether prior education, language proficiency, experience or equipment is required. Confirm any assessments or documentation needed before enrolment.

4. How, where and when will teaching happen?

Find out the location, online or in-person arrangement, class timetable and expected length of study. Ask about attendance requirements before making a commitment.

5. What exactly is included in the fee?

Request a written breakdown of tuition, registration, examinations, learning materials and any other compulsory charges, together with payment and refund terms.

6. What learning support is available?

Ask about accessibility adjustments, learner guidance, feedback and the process for raising concerns. The right learning environment should fit your needs.

7. Who can confirm the answers in writing?

Keep a copy of official programme information and any important communications. This helps ensure that decisions are based on clear and current details.

Have a question about one of our subject areas? Contact East Midlands College and ask for current course information.